Important Visa Information

Contact Information

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

Telephone: Please contact a customer service representative using one of these telephone numbers:
- Callers in Albania: Call +355 4 4500037
- Callers in the United States: Call +1-703-520-2498
Skype: usvisaalbania

Nonimmigrant Visas

For questions about rescheduling a pending consular appointment, please contact us for specific guidance at:

Email: esee_contactus+al+info+en@visaops.net,
Web: https://ais.usvisa-info.com/en-al/niv/information/contact_us, or
Call center: +355 (0)4 530 2222.

Update on Change to U.S. Travel Policy Requiring COVID-19 Vaccination for nonimmigrant travel

The Administration will end the COVID-19 vaccine requirements for international air travelers at the end of the day on May 11, the same day that the COVID-19 public health emergency ends. This means starting May 12, noncitizen nonimmigrant air passengers will no longer need to show proof of being fully vaccinated with an accepted COVID-19 vaccine to board a flight to the United States. CDC’s Amended Order Implementing Presidential Proclamation on Safe Resumption of Global Travel During the COVID-19 Pandemic will no longer be in effect when the Presidential Proclamation Advancing the Safe Resumption of Global Travel During the COVID-19 Pandemic is revoked.

Please see: https://www.whitehouse.gov/briefing-room/statements-releases/2023/05/01/the-biden-administration-will-end-covid-19-vaccination-requirements-for-federal-employees-contractors-international-travelers-head-start-educators-and-cms-certified-facilities/

Security Information

No electronic devices of any kind are allowed inside the U.S. Embassy, including cell phones, cameras, recording devices, electronics, computers, large bags or luggage. Applicants may not bring weapons, liquids or objects under pressure (such as hairspray or deodorant). There is no public parking at the Embassy; public transportation is encouraged.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

- If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
- If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
- If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
- If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
- If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.