To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
For questions about rescheduling a pending consular appointment, please contact us for specific guidance at:
Web: https://ais.usvisa-info.com/en-al/niv/information/contact_us, or
Call center: +355 (0)4 530 2222.
The Administration will end the COVID-19 vaccine requirements for international air travelers at the end of the day on May 11, the same day that the COVID-19 public health emergency ends. This means starting May 12, noncitizen nonimmigrant air passengers will no longer need to show proof of being fully vaccinated with an accepted COVID-19 vaccine to board a flight to the United States. CDC’s Amended Order Implementing Presidential Proclamation on Safe Resumption of Global Travel During the COVID-19 Pandemic will no longer be in effect when the Presidential Proclamation Advancing the Safe Resumption of Global Travel During the COVID-19 Pandemic is revoked.
Please see: https://www.whitehouse.gov/briefing-room/statements-releases/2023/05/01/the-biden-administration-will-end-covid-19-vaccination-requirements-for-federal-employees-contractors-international-travelers-head-start-educators-and-cms-certified-facilities/
No electronic devices of any kind are allowed inside the U.S. Embassy, including cell phones, cameras, recording devices, electronics, computers, large bags or luggage. Applicants may not bring weapons, liquids or objects under pressure (such as hairspray or deodorant). There is no public parking at the Embassy; public transportation is encouraged.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.