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Important U.S. Citizen Services Information

Payment Methods & Details

Payments are made at the Embassy when you apply.  Our cashier accepts cash (dollars or leke) and credit cards (Visa, Master Card, American Express, Diners Club, and Discover).  Unfortunately we cannot accept checks or money orders.

For a complete listing of all current passport related fees, please visit the Department of State’s passport fees page.

Appointments & Locations

You can make an appointment by visiting our Online Consular Calendar.

For more urgent issues that may not be accommodated through our normal scheduling process, please contact us directly at ACSTirana@state.gov.

Security Information

  • Please appear by the consular gate in time.
  • Let the security officer know that you have an appointment.
  • Show your appointment confirmation letter together with an ID (U.S. passport preferred).
  • If your name is not on the appointment list, for security reasons the security officer will not let you inside the consular facility.
  • If that’s the case and you believe that you have actually scheduled your appointment, please email us at ACSTirana@state.gov, or request to confirm it via phone with the consular staff.

Please note: Electronic devices and other objects (e.g. tablets or laptops, pocket knives, etc.) are not allowed inside embassy premises; while you may leave your phone in the designated area as instructed by the security officer.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.