An official website of the United States government

U.S. Citizens Services


You can make an appointment by visiting our Online Consular Calendar. For more urgent issues that may not be accommodated through our normal scheduling process, please contact us directly at ACSTirana@state.gov.

In case of an emergency involving a U.S. citizen, please call the Embassy at +355-(0)-4224-7285 and ask to speak with the American Citizen Services Unit, or, after hours, with the duty officer.  Emergency services include the loss of a U.S. passport and the arrest, life-threatening illness, or death of a U.S. citizen.  Please note that our American Citizen Services staff cannot answer visa questions.

To help serve you as efficiently as possible, the Embassy provides routine services, such as passport renewals, Consular Reports of Birth Abroad, and notarials by appointment only. Please click on the service you need by visiting the links below to access instructions on how to schedule an appointment.

If you are living or traveling in Albania, we urge you to sign up for the Smart Traveler Enrollment Program to receive notifications from the Embassy and so that we can contact you in case of emergency.  You can also find detailed information on country conditions and entry requirements on the State Department’s Country Specific Information page for Albania.

For the latest worldwide security information, Americans living and traveling abroad should monitor the U.S. Department of State’s Bureau of Consular Affairs webpage.  You can also get up-to-date information on security by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-317-472-2328.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except for U.S. Federal Holidays.)

Our website is the fastest way to get information on the services we provide, but if you have searched and can’t find the answer you are looking for, feel free to email us at ACSTirana@state.gov.  You can also reach us during business hours by calling +355-(0)-4224-7285 and asking for American Citizen Services.  Please understand that our Citizen Services staff cannot answer visa questions.

  • Your passport was lost, stolen, damaged, or mutilated AND you have travel plans within the next 10 days; or
  • You need a passport due to a sudden, unexpected occurrence or your travel relates to an unexpected event, such as a death in the family or a medical problem. )

  • Toll free: 0800 44 55 (Albanian, English, Italian)
  • Tel: +355 42 234 97
  • Email: info@uft.al
Another way to transfer money is through MoneyGram Albania. More information at their web page How to Receive Money in Albania.